See how GBW’s sales support uses Blend to contact with potential leads
GBW is a mid size company with a big sales team. Their sales team consists of SDR’s, AE’s, AM’s and Sales Support Representatives. The Sa;es Support Representative role is to provide chat support to leads using the platform and to try to convert them along the way.
All of GBW’s Sales Support Representatives are working 24/7 shifts(strong arm hand emoji) and went through an extensive onboarding process prior to facing customers.
In order to start using GBW’s software, all you need to do is signup with your email and you are in! PLG at is purest.
With an average of 2K leads per month from marketing campaigns, GBW’s sales support team has a lot of traction.
GBW’s Sales Support team is having a hard time selling to customers through the chat without understanding the value being perceived by the user.